FAQ

If you have a query about anything related to The Stella Cinema, then have a glance at our FAQ section for a quick answer.

Our opening hours change daily, depending on the time of the first screening. Our doors open 30 minutes prior to each day’s first screening. Please see our “Films” page for screening times.

Our Box Office is open to answer phone & email queries as well as facilitate phone bookings from Monday to Friday 14:00-18:00. They can be reached by phone on 01 496 7014 and by email at rathmines@stellacinemas.ie.

Tickets can also be booked at any time online or in-person at the Foyer Bar during our regular opening hours.

There is no dedicated parking at Stella Rathmines. However, The Swan Centre on Rathmines Road has an indoor carpark less than 2 minutes’ walk from Stella.

Please note that this carpark is not operated by Stella and as such we do not have control over car-parking fees or opening times, so we recommend confirming these with the carpark before arriving.

There is also limited pay-and-display, on-street parking in the Rathmines area.

By Bike or On Foot

Stella is only a short walk or cycle from the city centre. Estimated walking time from St Stephen’s Green is 25 minutes and by bike is 10 minutes. The closest Dublin Bike station to Stella Rathmines is located at Portobello Harbour

By Bus

There are several bus stops located close by. The following routes have stops near Stella Rathmines: 14, 15, 15a, 15b, 18, 83, 140

We recommend using Transport for Ireland’s Journey Planner if you are not sure of the best route for you.

By Luas

The Ranelagh & Beechwood stops, located on the green line, are our nearest LUAS stops. Estimated walk time from these stops is 10-15 minutes.

We recommend visiting The Luas website to view timetables and check for any travel updates that might affect your journey.

By Car

There is no dedicated parking at Stella; however, the Swan Centre on Rathmines Road has an indoor carpark located just a short walk from us.

Please note that this carpark is not operated by Stella and as such we do not have control over carparking fees or opening times, so we recommend confirming these with the carpark before arriving.

There is also limited pay-and-display, on-street parking in the Rathmines area.

Our tickets are priced per person and does not vary by seat type (apart from Restricted Viewing). We offer Standard/Adult Tickets, Child Tickets (for those aged 14 and under), and Senior tickets (for those aged 65 and older).

  • Standard/Adult
    • Matinee: €19.00
    • Evening: €21.00
    • Event: €25.00
  • Child (Under 14s) *Only available for applicable films
    • Matinee: €10.00
    • Evening: €12.00
  • Senior (65+)
    • Matinee: €15.00
    • Evening: €15.00
    • Event: €21.00

We have four different ticket types: Armchair, Couch, Bed and Restricted View.

Armchair: Our single seats are big cosy leather armchairs with side table and foot rest. These can be selected on both the ground and balcony level.

Couch: Our couches are spacious and perfect for couples. These can be selected on both our ground and balcony level with table and foot rests. Couches are priced so that only one ticket is needed for two guests. There are a limited number of couch seats in our auditorium so they may not be available for your chosen screening due to high demand.

Bed: We have five comfy beds that line the front row of our auditorium. Our beds allow you to watch our screenings in maximum comfort. Our beds are priced so that only one ticket is needed for two guests. Please note: the beds are in the front row and therefore close to the screen.

Restricted View: On the balcony there are a small number of seats that have a very slight restricted view of the screen. For safety, there is a clear glass barrier on the balcony that can be partially seen when viewing the movie from the seats in the front row. Seats on the aisle would have a minimal obstruction due to the bowed ceiling. These tickets are sold at a reduced price. Please note: these restricted view seats are not available for every screening.

They are a small number of seats on our balcony that have a very slight restricted view of the screen. As we understand that these seats would not be to everyone’s preference, they are sold at a discounted rate; €12 at Matinee Screenings, €14 at Standard/Evening Screenings, & €18 at Event Screenings. Please note these are not available for every screening.

The restricted view seating in Row A through Row C are restricted due to the glass at the front of the balcony. From Row A, it will be nearly the entire screen viewed through glass and then this reduces in Rows B and C to about a third and a quarter of the bottom of the screen, respectively.

The restricted view seating in Rows D, E, & F are restricted due to the bowed ceiling. This would be only a very small portion of the left or right top corner of the screen. This portion increases the further back the seat is; however, it is still a small portion.

Yes, and the great thing about coming to see a movie in the Stella is that you can choose exactly where you would like to sit when booking.

When purchasing tickets online, available seating is highlighted in colour while unavailable seats are blacked out.

Yes! We are more than happy to assist you with booking.

Our Box Office is open to answer phone & email queries as well as facilitate phone bookings from Monday to Friday 14:00-18:00. They can be reached by phone on 01 496 7014 and by email at rathmines@stellacinemas.ie.

Outside of these hours, please send us an email and a member of our team will be in touch to assist soon.

Yes, that's no problem! Our Box Office is open for phone bookings from Monday to Friday 14:00-18:00. They can be reached by phone on 01 496 7014 and by email at rathmines@stellacinemas.ie.

Yes! We are more than happy to sell tickets at the door, but we do advise booking in advance to avoid disappointment as our screenings can sometimes be fully booked.

Tickets can be purchased in-person at the Foyer Bar during our opening hours, over the phone during our Box Office hours, or at any time online.

 

Only when a ticket is for a future dated screening can adjustments be made. Requests for refunds or exchanges must be submitted in writing via email to rathmines@stellacinemas.ie. The request must be submitted no later than two hours before the screening is due to begin.

The Stella Cinema is not responsible for customers selecting the wrong ticket type, date or time, or if the ticket holder is under age for a specific performance.

If a customer is found to be in possession of invalid tickets, they will be directed to our refreshments bar in our foyer where a member of the management team will amend their booking, if possible. Please note, it is not possible to change tickets for a screening that has already taken place as these tickets are classified as expired.

The same seat cannot be guaranteed. Booking fees will not be refunded. Please note that refunded transactions will take 5-7 working days to return to a customer’s account.

Yes, we offer private hire for a variety of events. To inquire about holding your next event at Stella, please email privatehire@stellacinemas.ie.

IFCO certification rules also apply for all screenings and admission will not be granted to anyone who does not meet the age certification requirement for a film, even in the case that they hold a ticket for said film.

Tickets will not be refunded if a ticket holder is found not to meet the film age requirement for a given screening.

Guidelines for each certification are outlined below. For further information on the classifications or for details on the classification for a particular title, please visit ifco.ie.

G: A film classified as ‘General’ should be suitable for children of a school going age.

PG: Generally, a film classified as ‘PG’ will be suitable for children aged eight and over.

12A: Films classified 12A have been deemed appropriate for viewers of twelve and over. However, they can also be seen by younger children - provided they are accompanied by an adult who has deemed the film appropriate viewing for that child.

15A: Films classified 15A have been deemed appropriate for viewers of fifteen and over. However, they can also be seen by younger children - provided they are accompanied by an adult who has deemed the film appropriate viewing for that child.

16: Films classified in this category are suitable for persons of sixteen or over. Under law, those under sixteen will not be admitted to cinemas.

18: Films classified in this category are suitable for persons of eighteen or over. Under law, those under eighteen will not be admitted to cinemas.

Those under the age of 12 must be accompanied by an adult (aged 18 or over) at all times while visiting the cinema.

Those under the age of 14 must be accompanied by an adult (aged 18 or over) when attending a screening beginning after 17:00.

If accompanying a party of children under the age of 12, a minimum requirement of 1 adult (aged 18 or over) per every 10 children will apply to ensure adequate supervision.

IFCO certification rules also apply for all screenings and admission will not be granted to anyone who does not meet the age certification requirement for a film, even in the case that they hold a ticket for said film.

Tickets will not be refunded if a ticket holder is found not to meet the film age requirement for a given screening.

The Stella Cocktail Club maintains a strict over 23’s policy and admission for anyone under this age will not be granted – even in the case of a prior booking.

Yes, we welcome babies for titles which are rated G, PG, 12A, and 15A. But, we kindly ask that you keep other guest in mind. If your little one becomes restless, we ask you step outside for a moment until they have calmed down.

We recommend checking out our Baby on Board screenings, which are special screenings designed for parents & guardians to enjoy with their babies without worry of disturbing other guests. In addition, these special screenings have been adapted for the comfort of little ones in mind and included dimmed lighting and reduced volume. For more information, please visit our Baby on Board page here.

While, typically, little ones under two years old are admitted for free, if your child prefers the independence of their own seat, you'll be asked to buy a Child Ticket.

We understand that a visit to Stella can be a big night out or a special occasion, and you want to plan in advance. We always list our films and screening times online as soon as they are confirmed. We don’t have a set date or time these are listed, but we typically have a full schedule about two weeks in advance.

On the other hand, if we expect a film to be very popular or highly anticipated, we may list screenings several weeks before release.

We would advise keeping an eye on our website, social media pages, or newsletters for any updates or announcements about our upcoming schedule.

If you are interested in making a larger group booking (15+ guests), please email us at rathmines@stellacinemas.ie. If you are interested in hiring the cinema for a private event, please email privatehire@stellacinemas.ie.

We don’t have a set date or time these are listed, but we typically have a full schedule about two weeks in advance.

On the other hand, if we expect a film to be very popular or highly anticipated, we may list screenings several weeks before release.

We always list our films and screening times online as soon as they are confirmed, so usually don't yet know what will be showing further than what is currently listed online.

We would advise keeping an eye on our website, social media pages, or newsletters for any updates or announcements about our upcoming schedule.

Baby on Board screenings are designed to give new parents and their babies a comfortable, stress-free environment to relax and enjoy the latest films.⁠ ⁠

Lights will be kept at a dimmed level throughout and the volume will be reduced to ensure comfort for you and your little ones. The screenings will also give new parents a place to meet and socialise without having to worry about arranging a babysitter.⁠ ⁠

All tickets include a complimentary hot drink and pastry which can be collected from the foyer bar on arrival. Hosted in association with Mum Talks, screenings take place on Wednesday mornings.⁠

To check our upcoming Baby on Board screenings and book tickets, please see our film listings.

Yes, we offer private hire for a variety of events. To inquire about holding your next event at Stella, please email privatehire@stellacinemas.ie.

With a wide selection of hot food, snacks and drinks to choose from, we have something for everyone. Enjoy tasty food and delicious drinks during your movie or drink and dine before or after your film at one of our on-site bars and restaurants.

Foyer Bar: Visit our Foyer Bar to pick up snacks & drinks to bring with you into the film and order hot food & desserts to be delivered to your seat during the film. For a menu, please check our Food & Drink page here.

Please note that hot food is not offered for morning screenings or any screening beginning after 10PM.

Soft drinks, snacks, and hot food can be pre-ordered when booking online or ordered at the Foyer Bar on your way into the screen.

If you plan on ordering when you arrive, we advise arriving at least 20 minutes prior to the film commencing to allow time for queuing.

Stella Cocktail Club: Visit the beautiful Art Deco Stella Cocktail Club to sip on a cocktail or grab a bite to eat before or after the film.

To see a menu or book your table, please visit our Stella Cocktail Club page.

Please note that the Stella Cocktail is strictly over 23s & that our kitchen closes daily at 10PM.

For more information, check out of Stella Cocktail Club section of our FAQs.

Stella Diner: Grab a booth in the Stella Diner for some American-Style Diner classics.

To book a table or for more information, please visit their website here.

Currently, pre-ordered items can only be added at the time of booking online. But, you can still order these items and more from the Foyer Bar when you arrive for your film!

Any hot food or desserts will be delivered to your seat during the film and drinks, popcorn, and sweets will be given to you at the bar to bring in with you.

If you do plan on visiting the Foyer Bar on your way into the screening, we advise that you arrive at least 20 minutes prior to the advertised start time.

At this time, we do not offer pre-ordering for alcoholic beverages. But, we do offer a wide selection of beers, wines, spirits, and bottled cocktails at our Foyer Bar, which you can purchase on arrival.

Please note the availability of alcoholic beverages for a screening is subject to licensing regulations.

We deliver items from our hot food menu as well as desserts down to your seat during the film, so you can just sit back and relax.

Other items such as popcorn, sweets, or drinks will be given to you at the bar to bring in with with you to enjoy while waiting for any delivery items you've ordered.

If you've pre-ordered your items, there is no need to collect these items. Any snacks & drinks will be at your seat when you arrive and hot food & desserts will be delivered during the film.

If you do plan on visiting the Foyer Bar on your way into the screening, we advise that you arrive at least 20 minutes prior to the advertised start time.

While we don't take orders inside the auditorium, our Foyer Bar is open throughout the film for most screenings, so if you're feeling thirsty or peckish during the show, feel free to pop out and visit us!

Please note that for the last show of the evening, our Foyer Bar closes one hour after the film commencing.

The Stella Cocktail Club is open from 17:00 Monday to Friday and from 16:00 on Saturdays & Sundays.

While walk-ins are accepted if there are tables available, we recommend booking your table in advance to avoid disappointment.

You can book table online here or by emailing scc@stellacinemas.ie. If you would like further advice or information on booking, you can call our Box Office during its opening hours & one of our team members will be happy to assist.

The Stella Cocktail Club is strictly over 23’s. If you are lucky enough to look under 23, then we would advise you bring valid identification.

The Stella Cocktail Club is strictly over 23’s. However, we would recommend checking out the Stella Diner, located next door. They are open to all ages and serve delicious food as well as beer, wine, & cocktails.

To book the Stella Diner or to check out their menu, please visit stelladiner.ie

Yes, you can! You can drop in or book ahead to secure a table. We would always recommend booking in advance to avoid disappointment.

Yes, we offer private hire for a variety of events. To inquire about holding your next event at Stella, please email privatehire@stellacinemas.ie.

Unfortunately, due to the building’s protected status, we were unable to structurally change the layout to add a lift and as such the Balcony and the Stella Cocktail Club is only accessible by stairs.

Our ground floor is entirely wheelchair accessible, including the ground floor level of the auditorium. But, unfortunately, due to the building’s protected status, we were unable to structurally change the layout to add a lift and as such the Balcony and the Stella Cocktail Club are only accessible by stairs.

Tickets can be booked as usual online, over the phone, or in-person.

We recommend booking any aisle seat on the ground floor. The aisles run on either side of the block of seats so booking Seat 1 or Seat 12/13 suits.

All these seats have plenty of space for transfer. However, if you/they would prefer not or are unable to transfer, please let us know and we can have the seat removed to make space for your/their wheelchair.

If you are unable to find suitable seats online, please give our Box Office a call on 01 496 7014 during its open hours from Monday to Friday 2PM-6PM and we will be more than happy to assist in finding availability.

Yes, we offer complimentary Carer's Tickets for those in possession of a Carers Association of Ireland membership card while accompanying a ticket holder they are caring for.

For further information or to book a Carer's Ticket, please call or e-mail our Box Office.

Our Box Office is open from Monday to Friday 14:00-18:00 and can be reached by phone on 01 496 7014 or by email at rathmines@stellacinemas.ie.

Yes! As part of the PressUp Group, we offer gift cards which can be redeemed across all the group's venues.

PressUp Gift Cards allow you to choose your own experience from over 65 restaurants, bars, hotels, as well as, of course, The Stella Cinema.

Gift Cards are available for purchase online here or in-venue during our opening hours.

Gift Cards can be purchased for a monetary value of your choosing and then redeemed against any purchases made in The Stella Cinema, Stella Cocktail Club, or Stella Diner, as well as any other venue part of the PressUp Group.

This is a great option if you would like to gift the Stella experience while giving the recipient the freedom to choose when they would like to visit.

Gift Cards are available for purchase online here or in-venue during our opening hours.

Gift cards can be used to book online, over the phone, or in-person.

To book online using a gift card, proceed through the online booking process as normal. After selecting your seats & choosing any pre-ordered items, you will be brought to a page asking for your contact details; below this there is a box for you to enter the gift card number (located underneath the scan code). If your gift card does not have sufficient balance to cover the purchase, you will then be taken to a card payment portal for the remaining due.

To book over the phone, please contact our Box Office, which is open from Monday to Friday 2PM-6PM. The Box Office can be reached on 01 496 7014.

To book in-person, visit our Foyer Bar any time during our opening hours. Please note that not all screenings have walk-in availability and we always recommend booking in advance to avoid disappointment.

Our gift cards can be used to book tickets as well as for food, beverage, and snacks. They can also be used in the Stella Cocktail Club and the Stella Diner.

 

Our gift cards are valid for 5 years from the date of purchase.

You can check the balance of your gift card online here.

If you are having trouble checking your balance online, please email gifting@pressup.ie. Our Gifting Team will be more than happy assist.

Our team at Stella Rathmines are unable to see or manage the details of online gift card purchase, so if you have encountered any issues while purchasing a gift card online, we kindly ask you email our Gifting Team, who will be happy to assist with any queries.

Our Gifting Team can be reached at gifting@pressup.ie.